Please read these terms carefully before engaging our services. By working with Nexus Digital Agency, you agree to these terms.
Last Updated: December 13, 2024
These Terms and Conditions ("Terms") govern the relationship between Nexus Digital Agency Ltd. ("we," "us," "our," or "the Agency") and our clients ("you," "your," or "the Client") regarding the provision of digital services including but not limited to web design, development, SEO, and digital marketing.
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
All services provided by Nexus Digital Agency will be outlined in a detailed proposal or statement of work ("SOW"). The SOW will specify deliverables, timelines, and associated costs. Any work outside the agreed scope will require a separate agreement and may incur additional charges.
We commit to delivering projects within the agreed timeframes. However, project timelines are contingent upon timely receipt of all necessary materials, feedback, and approvals from the Client. Delays caused by the Client may result in revised delivery dates.
A non-refundable deposit of 50% is required before work commences on any project. The remaining balance is due upon project completion, unless otherwise agreed in writing.
We accept payment via bank transfer, credit/debit card, and PayPal. All invoices are due within 14 days of receipt unless otherwise specified.
Late payments may incur interest at a rate of 3% per month on the outstanding balance. We reserve the right to suspend work on ongoing projects if payments are overdue.
Deposits are non-refundable. Refunds for completed work will be considered on a case-by-case basis and are subject to our discretion.
The Client agrees to:
Upon full payment, the Client will own all rights to the final deliverables created specifically for their project. This does not include any pre-existing materials, third-party assets, or proprietary tools used in the creation of the work.
We reserve the right to display completed work in our portfolio, case studies, and marketing materials unless otherwise agreed in writing.
Any stock images, fonts, plugins, or other third-party assets used in the project may require separate licensing. The Client is responsible for maintaining valid licenses for such assets.
Each project package includes a specified number of revision rounds as outlined in the SOW. Additional revisions beyond the included amount will be billed at our standard hourly rate.
Requests for changes to the agreed scope of work will be evaluated and quoted separately. No scope changes will be implemented without written approval from both parties.
We warrant that all work will be performed with reasonable skill and care. We provide a 30-day warranty period after project completion during which we will fix any bugs or issues at no additional cost.
Our liability is limited to the total fees paid for the specific project in question. We are not liable for any indirect, consequential, or incidental damages arising from the use of our services or deliverables.
While we employ industry best practices, we cannot guarantee specific results such as search engine rankings, traffic increases, or conversion rates. SEO and marketing results depend on many factors beyond our control.
Both parties agree to keep confidential any proprietary information shared during the course of the project. This obligation survives the termination of our business relationship.
The Client may terminate a project at any time with written notice. In such cases, the Client will be invoiced for all work completed to date, and the deposit remains non-refundable.
We reserve the right to terminate a project if payments are overdue, the Client fails to provide necessary materials or feedback, or the Client breaches any term of this agreement.
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to natural disasters, wars, pandemics, or government actions.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of any modifications.
For any questions regarding these Terms, please contact us: